In the storytelling and issue identification phase, the mediator ______.

A. determines each party’s three best ideas about ideal solutions
B. avoids any emotional issues, as they are dealt with later
C. sets ground rules about how to communicate
D. identifies the parties’ interests and issues to be negotiated


D. identifies the parties’ interests and issues to be negotiated

Communication & Mass Media

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Which of the following is an example of a group that has the freedom to develop its own goals?

a. agathering of neighbors meeting to discuss ways to reduce crime in their neighborhood b. agroup of students assigned a topic for a class project c. agroup of employees asked to develop recommendations for safer storage of hazardous chemicals d. agroup of students asked to serve on a task force about instituting a tobacco ban on campus e. agroup of coworkers meets to brainstorm ideas for the next public relations campaign for a client

Communication & Mass Media

A speaker must be aware of nonverbal feedback from the audience in order to adapt the speech as he or she speaks

Indicate whether the statement is true or false.

Communication & Mass Media

The Iranian government tries to block radio signals from sources it considers unfavorable

Indicate whether this statement is true or false.

Communication & Mass Media

Numbers used to show relationships between items are __________

Fill in the blanks with correct word

Communication & Mass Media