A source of third-party information like Morningstar or Yahoo! Finance is typically biased towards certain mutual fund companies
Indicate whether this statement is true or false.
Answer: FALSE
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When you have covered all the main points in your speech, you should
A) get ready to end your message on a strong, positive note. B) wrap up as quickly as possible. C) avoid using such phrases as "To sum it all up" and "In conclusion." D) add one new thought to keep the audience thinking about the presentation. E) end with a detailed explanation of how hard you worked on preparing your speech.
When implementing tools and technology ____.
A. it is better to implement technology as a one-time cost so that the service desk doesn't exceed its budget and have to ask for a variance B. organizations should strive to implement the most sophisticated technology that their budgets will allow so customers will be more productive C. it is more important to get the technology installed properly than to define the roles of the people who will be using it D. ongoing maintenance activities, such as installing upgrades and additional memory, and training must be performed in a timely fashion
MPR is the technique of turning an organization's activities into news. Provide a few examples of opportunities for MPR in today's media environment
What will be an ideal response?
The passive communicator tries to avoid confrontation
Indicate whether the statement is true or false