Collecting copayments at the time of the encounter is important for the revenue cycle. Describe ways in which auditing can identify better methods in collecting timely copayments. Create scenarios using the wrong technique and then the right technique for difficult situations in collecting copayments from patients.
What will be an ideal response?
Wrong Technique: Asking the patients if they want to pay and giving them the option to wait. Telling patients you will bill them after the insurance pays. Forgetting to ask patients altogether or assuming someone else asked already.
Correct Technique: Ask patients how they would like to pay. Give them payment options, such as credit card, check, or cash. Inform patients of need for payment during appointment when you set up the appointment or call to remind them.
Require that payments are made at the time of service, with a note in the waiting room, and apply a late fee if they are not made.
You might also like to view...
Break down the medical word into its word parts, and give the meaning of each word part. Then, give the definition of the medical word.
Azotemia Definition: Combining form and definition: Suffix and definition:
In Sternberg's Love Triangle, the emotional component of love is called
A. cohabitation. B. intimacy. C. commitment. D. passion.
During the first two weeks of the beginning weight training program suggested in Chapter 6 you should perform 5 sets of 5 repetitions of each exercise
Indicate whether the statement is true or false
The root in the term sarcoma means
A. flesh. B. sacrum. C. without. D. deficient. E. tumor, mass.