______ that generates loyal long-term customers is likely to be extremely profitable in repeat sales as well as the money saved in trying to find new customers.
A. Team selling
B. Relationship selling
C. Missionary selling
D. Creative selling
E. Tactical selling
Answer: B
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Through data mining a company can build a profile of its best customers, which can then be used to identify prospective new customers or upgrade current customers to a higher level of purchasing
Indicate whether the statement is true or false
Exhibit 16-1 The Zeller Corporation's stockholders' equity accounts have the following balances as of December 31, 2016: Common stock, $10 par (30,000 shares issued and outstanding) $ 300,000 Additional paid-in capital 2,000,000 Retained earnings 5,700,000 Total stockholders' equity $8,000,000 ? Refer to Exhibit 16-1. On January 2, 2017, the board of directors of Zeller declared a 5% stock
dividend to be distributed on January 31, 2017. The market price per share of Zeller's common stock was $30 on January 2 and $32 on January 31. As a result of this stock dividend, the retained earnings account should be decreased by A) zero; only a memorandum entry is required. B) $15,000. C) $45,000. D) $48,000.
ERP stands for
a. enterprise resource production. b. enterprise resource purchasing. c. enterprise resource planning. d. enterprise resource processing.
What is another term your textbook uses for organizations that reinforce hegemony through the totality of its everyday practices?
a. Total Institutions b. Hegemonic Institutions c. Demonic Institutions d. Reinforced Institutions