The most effective way to assess whether you are communicating negatively is to ________.
A. avoid looking at the patient
B. realize that communication is a perception
C. read the policy manual
D. ask for feedback
E. use good body language
Answer: D
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Which of the following blood collection tubes is most appropriate for the collection of blood for a DIFF?
A) royal blue–topped tube B) purple-topped tube C) gold-topped tube D) light blue–topped tube
A 23-minute telephone assessment and management service was performed on a patient who had not been in the office for any services within 7 days. Report code _____
a. 98966 b. 98967 c. 98968 d. 98969
The step that occurs after a patient is seen by the care provider is
A. patient stops at the cashier or check-out desk. B. patient is seen by the clinical support team. C. patient checks in at the front desk. D. billing process begins.
The final diagnoses on a discharge summary reads "acute and chronic respiratory failure." The correct code(s) is (are) _____.
A. J96.0 B. J96.1 C. J96.0, J96.1 D. J96.20