What term describes bullying that causes someone personal or professional harm?

A. quid pro quo harassment
B. coercion
C. MUM effect
D. backstabbing


Answer: D

Communication & Mass Media

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A spirit of unity characterizes this phase of Fisher's four developmental phases

A. Orientation B. Conflict C. Emergence D. Reinforcement

Communication & Mass Media

Which of the following is NOT a question you should ask when analyzing the informative speech audience and situation?

a. How can my topic ideas be unique and fascinating to this audience? b. What do I need to know about the situation, and how will it influence my choices? c. Why is the audience here, and are there significant events to consider? d. What is my central idea and does it correspond with my general purpose?

Communication & Mass Media

Speaker does not need to read out the citations aloud.

a. true b. false

Communication & Mass Media

Melissa is up against Rubi for a position in a sales company. Both are equally qualified, but when asked to sell a pen to their potential employer, Rubi excels while Melissa fumbles through her sales pitch. Which of the following is the most likely reason Melissa will not get the job?

A) Melissa's education didn't involve instruction in selling pens. B) Rubi is a close friend of a manager in another department. C) Melissa lacks public speaking competence because she never studied it. D) Fake sales pitches are a terrible way to judge a candidate's sales ability.

Communication & Mass Media