Which of the following is NOT a distinct characteristic of services that is different from physical goods?
A. variability
B. reliability
C. intangibility
D. inseparability
E. perishability
Answer: B
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Channel stuffing is an improper practice used to boost sales by inducing distributors to buy more inventory than they can promptly resell.
Answer the following statement true (T) or false (F)
All of the following are examples of the formal socialization process EXCEPT ______.
A. an applicant visiting a company website B. a mentor assigned to help a new employee C. a training session for new workers D. a supervisor explaining company policies
An angel investor just provided the financial capital for you to start up a new crop science technology company. You decide to set up your new business using a team-based structure because research shows this organizational design, done effectively, will lead to all of the following except ______.
A. better quality products B. greater innovation C. less waste of resources D. less need for leadership
Sales promotion activities are always supplementary to personal selling and advertising.
Answer the following statement true (T) or false (F)