Your organization acknowledges that providers want to improve their user experience with health information technology (IT) products. You want to raise awareness of the potential benefits to the organization. You could draw on stated benefits such as:
a. improved productivity, patient safety, and decreased customer support costs.
b. improved cognitive support, increased maintenance costs, and patient safety.
c. decreased user errors, decreased customer support costs, and increased administrative overhead.
d. decreased maintenance costs and increased training.
ANS: A
Improved productivity, patient safety, and decreased customer support costs will help you raise awareness of the potential benefits to your organization.
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