The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey
A. Collects data from patients
B. Can be used to make improvements
C. Has many questions related to communication
D. All of the above
ANS: D
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A) Sleep apnea B) Alcohol abuse C) Nocturnal myoclonus D) Age-related changes to sleep
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1. quality assurance. 2. legal accountability. 3. communication. 4. reimbursement.
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