A business administrator in a school is determining how classes will be scheduled, which rooms will be allocated, and who will teach each subject in the curriculum. Which of the following management functions is illustrated in this scenario?

Which of the following is not needed to prepare a statement of cash flows?

A. Comparative balance sheets B. A complete income statement C. Statement of Retained Earnings D. Additional data concerning selected accounts that increase and decrease as a result of investing and/or financing activities

Answer the following statements true (T) or false (F)

1. Corporations may not retire preferred stock in order to avoid paying the preferred dividends. 2. A profitable corporation may make distributions to stockholders in the form of bonuses. 3. Dividends can be paid in the form of cash, stock, or other property. 4. Cash dividends cause a decrease in both assets and stockholders' equity of the corporation. 5. The declaration of a cash dividend does not create an obligation for the corporation.

Concerns over the quality of financial reporting have led, and continue to lead, to government initiatives in the United States including, the Sarbanes-Oxley Act of 2002 . Briefly describe the Sarbanes-Oxley Act of 2002

Answer the following statement(s) true (T) or false (F)

1. In a customer flow map, customers cannot wait at more than one location within the process. 2. Customer employee interaction takes place at customer contact points. 3. The line of visibility separates a customer contact point from points where customer contact does not take place. 4. Customers generally like to wait. 5. Capacity sharing refers to finding uses for underutilized capacity.