A priority nursing intervention for a postoperative mastectomy patient is which of the following?
a. Using therapeutic silence to encourage the patient to talk
b. Using communication skills to clarify family and patient expectations
c. Telling her that you know she will do fine because many other women have
d. Rotating nursing personnel in the patient's care, so the patient can talk to many people
B
The nurse recognizes the need to use therapeutic communication skills, allowing the opportunity to talk openly about issues that are important to a person who has undergone body-altering surgery. When a nurse does not allow for the development of a patient-nurse therapeutic relationship, open and honest conversation is impossible. Silence can be useful, but building rapport and opening the conversation are necessary first. Reassurance that a person will do fine dismisses any potential concerns the patient may have. Rotating nursing personnel does not allow time for the patient to build rapport with any one nurse.
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