Which of the following is NOT considered an example of a hospitality element?
a. Greeting
b. Toilets and washrooms
c. Advice
d. Food and beverages
e. Transport
c
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Employees and job applicants often have a poor idea of what benefits they have and what the market value of their benefits is.
Answer the following statement true (T) or false (F)
The most important advantage of an alphabetic code is that
a. meaning is readily conveyed to users b. sorting is simplified c. the capacity to represent items is increased d. missing documents can be identified
Maps can be copyrighted
Indicate whether the statement is true or false
According to expectancy theory, valence
A. can be positive or negative. B. is the perceived likelihood that employees' efforts will enable them to attain their performance goals. C. can link effort to performance. D. is the perceived likelihood that performance will be followed by a particular outcome. E. results in a person's level of performance.