What are some of the negative consequences in business of being a poor active listener?
What will be an ideal response?
If you don't effectively listen to people, you convey that their message is not important. This can lead to lost sales, if the salesperson doesn't listen to the customer's needs or questions; reduced productivity, if an employee feels that they are not valued; employee turnover; retaliation; absenteeism; and more.
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A high school student whose parents have a history of alcohol abuse and have just gone through a divorce
a. should nonetheless be able to maintain an emotional balance because of the capacity to engage in formal operational thought. b. should be watched for signs of depression and considered a potential suicide risk. c. should be left pretty much alone, since adolescents who have these kinds of problems prefer not to discuss them. d. is likely to be gregarious and friendly so as not to attract too much attention to personal circumstances.
Ms. Beloit wants to describe her students' performance on a classroom achievement test in a way that her students can understand, so she scores it in terms of the percentage of correct items. Which type of score is Ms. Beloit using?
a. A norm-referenced score b. A percentile score c. A true score d. A raw score
Explain why you agree or disagree with the concept of "open-text recitation."
What will be an ideal response?
Status models are important because they
a. are well known. b. attract attention. c. perform consistently. d. predict reinforcement.