As case managers, we need to erect useful boundaries between ourselves and the client. This means:
a. Understanding the differences between our situation and the client’s situation despite possible similarities
b. Letting the client know that he or she can benefit from our similar experiences
c. Ensuring the client makes continued progress toward goals by stepping up our level of involvement in the case
d. Seeking employment in an agency that deals with issues similar to those in our own life
a
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In the height of the Great Depression, unemployment reached:
a) 10% b) 15% c) 20% d) 25%
The primary verbal response used to convey empathy is:
a. clarification. b. paraphrasing. c. reflection. d. summarization.
In the evaluation of memory, we should explore:
a. immediate memory. b. childhood memory. c. traumatic memory. d. remote memory. e. only a and d. f. all the above.
All of the following are true about reasons for the extraordinary cost of U.S. health care except:
a. increased life expectancy b. greater availability of expensive medical technology c. overuse of preventive services d. the system of third-party billing