The senior executive praises John for the positive patient evaluations that his unit has received. As an effective leader, John:
a. Thanks the senior executive for having confidence in him and celebrates by going out to a special restaurant.
b. Points out the impact that the changes he has initiated have had on the unit.
c. Advises the senior executive that the mission statement and goals are important to him.
d. Points out the contributions of his staff to the outcomes and shares the praise with his staff.
ANS: D
An effective leader is eager to share the glory with those who have worked with him or her to achieve outcomes and success. The act of acknowledging the achievement to the senior executive and of sharing the positive feedback with his staff empowers the staff and builds a support base for the leader.
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