Answer the following statements true (T) or false (F)
1. One's ego can affect how receptive that person is to being influenced by others.
2. Effective communication begins with challenging, at least mentally, what you have heard.
3. A stereotype consists of harmful beliefs that suppress minority groups of people.
4. Nonverbal communication consists of messages sent using written rather than spoken media.
1. TRUE
Our egos, including pride, self-esteem, and even arrogance, are a barrier to communication. Egos can cause political battles, turf wars, and the passionate pursuit of power, credit, and resources. Egos influence how we treat each other as well as how receptive we are to being influenced by others.
2. FALSE
Listening attentively with understanding rather than judgment improves communication.
3. FALSE
A stereotype consists of oversimplified beliefs about a certain group of people.
4. FALSE
Nonverbal communication consists of messages sent outside of the written or spoken word.
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