Explain the difference between mediation and arbitration, and discuss when each method is typically used

What will be an ideal response?


Answer: Sample student response.

If the situation is highly complex, the conflict has escalated to an intense level, or there is a deadlock, those involved in the process may need help from a neutral person. Known as mediation, this method brings in a neutral party to help facilitate the resolution process, so those in conflict can come to an agreement. In extreme cases such as labor disputes, custody cases, or divorce resolutions, resolution may only be achieved through arbitration, or when a third party imposes a decision that both sides must adhere to.

Communication & Mass Media

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Critical scholars are concerned with whether or not they have the right to study, analyze, and represent the views of others, perhaps disadvantaged people

Answer:

Communication & Mass Media

Explanations should be framed within the experiences of the presenter

Indicate whether the statement is true or false.

Communication & Mass Media

If a listener asks a question unrelated to your talk, guide your questioner back to the message you have prepared

Indicate whether the statement is true or false

Communication & Mass Media

What process is involved when we focus our attention on specific elements of our environment and ignore others?

A. interpersonal perception B. selective attention C. perception D. selective recall

Communication & Mass Media