When organizational culture is participative, companies "listen" to their employees' questions and concerns. Which of the following listening methods can protect the identity of employees by allowing them to communicate anonymously?
A. Third-party call centers D. Face-to-face meetings
B. Videoconferencing E. Ombudsman
C. Personalized emails
A
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According to Spitzberg and Cupach, competent communication means being both ______ and ______.
A. stern; compassionate B. monotone; lyrical C. effective; appropriate D. depth; breadth
Data entry operators at BidSystems who work at a video display terminal all day are likely to report any of the following problems EXCEPT
A. visual difficulty. B. muscle ache. C. job stress. D. lung disease.
Jolene hired Lacy to find a buyer for her house. Adam was interested in buying the house. If both Jolene and Adam agree, Lacy, a real estate agent, may represent both parties
Indicate whether the statement is true or false
Which of the following countries does not base its legal system on code law?
A) Great Britain B) Italy C) France D) Spain