When Ann confides in Maria that she is angry at her husband, Maria could give an expressive

response or an instrumental response. Define both types of response. Note which is more often
associated with men and which with women.

Then provide a specific example of each response
that Maria might give in this situation.
What will be an ideal response?


Instrumental communicators (men, most often) try to accomplish a goal or solve a
problem. An example for this situation might be, "I recommend that you wait until you're both
calm and then tell him why you're angry." Expressive communicators (women, most often) try to
build and maintain harmonious relationships while also creating an enjoyable experience. An
example might be, "I'm so sorry to hear this. You must feel awful about it. Do you want to tell
me all about what happened? I'm here to listen."

Communication & Mass Media

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Myenne is part of a problem-solving small group in her speech class. When the group was deciding how best to go about its work, Myenne suggested that group members work in pairs, with each pair tackling one of the main issues facing the group. According to your textbook, what kind of leadership need did Myenne's action fulfill?

A. a procedural need B. a task need C. a consensus need D. a maintenance need E. a decision need

Communication & Mass Media

Generally speaking there are more controls on electronic sources than there are on printed sources

Indicate whether the statement is true or false

Communication & Mass Media

.List one of the four guidelines for an acceptance speech

What will be an ideal response?

Communication & Mass Media

College students spend approximately ________ of their communication time listening

A) 10 percent B) 30 percent C) 50 percent D) 80 percent

Communication & Mass Media