Service process redesign can be categorized into all EXCEPT which of the following types?

a. Eliminating non-value adding steps.
b. Shifting to self-service.
c. Delivering direct service.
d. Separating services.
e. Redesigning the physical aspect of service processes.


d

Business

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A computer operator was in a hurry and accidentally used the wrong master file to process a transaction file. As a result, the accounts receivable master file was erased. Which control would prevent this from happening?

a. header label check b. expiration date check c. version check d. validity check

Business

Raheem works in a position with high job demands. According to research on employee engagement, which of the following job resources should matter to her?

A. uniformity B. anonymity C. supervisor support D. diversity

Business

A random sample of 10 university students was surveyed to determine the amount of time spent weekly using a personal computer. The times are: 13, 14, 5, 6, 8, 10, 7, 12, 15, and 3 . If the times are normally distributed with a standard deviation of 5.2 hours, estimate with 90% confidence the mean weekly time spent using a personal computer by all university students. ____________________ to

____________________ Fill in the blank(s) with correct word

Business

At the beginning of year 1, Paulina purchased a 25% general partner interest in Gamma Partnership for $25,000. Paulina's partnership Schedule K-1 for year 1 reported that her share of Gamma's debt at year-end was $10,000 and her share of ordinary loss was $5,000. On January 1, year 2, Paulina sold her interest to another partner for $22,000 cash (including relief of liabilities). Compute Paulina's gain or loss on the sale of her partnership interest.

A. $0 gain or loss B. $3,000 loss C. $2,000 gain D. $8,000 loss

Business