Examining how the organization looks to shareholders is part of which of the balanced scorecard perspectives?
A. external perspective
B. customer perspective
C. internal business perspective
D. financial perspective
E. innovation and learning perspective
D. financial perspective
The financial perspective asks the question, "How do we look to shareholders?" Typical financial goals have to do with revenue growth and productivity growth.
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In staple merchandise management systems, the ________ is the amount of inventory below which the quantity available shouldn't go or the item will be out of stock before the next order arrives.
A. order point B. base stock C. perpetual inventory D. average inventory E. service level
There are three steps involved in creating a public relations campaign. The first step is to ________
A) conduct a SWOT analysis B) develop objectives C) formulate a mission statement D) recruit and train public relations specialists E) pretest components of the proposed public relations campaign
Which of the following does not tend to be a problem with the labor relations system in China?
A. Workers lack a true freedom of association because the ACFTU is the only legally approved union organization B. The ACFTU has not pushed for stronger labor legislation and labor reform at either the national or local levels C. The ACFTU is closely intertwined with the Communist Party and therefore not independent of the political system D. Enforcement of labor laws is not a given; rather, it is dependent upon complex dynamics between local union officials, managers, and local government officials
An income statement that includes cost of goods sold as another expense and shows only one subtotal for total expenses is a:
A. Simplified income statement. B. Multiple-step income statement. C. Balanced income statement. D. Combined income statement. E. Single-step income statement.