Which of the following reasons best describes why the Starbucks “Race Together” campaign was not well received?
a. Customers did not like having the phrase “Race Together” written on their coffee cups.
b. The discussions about racial relations between customers and employees created service delays.
c. The public thought race was inappropriate for a company to address with customers in a retail setting.
d. Many Starbucks customers did not believe racial tensions were a significant problem.
c. The public thought race was inappropriate for a company to address with customers in a retail setting.
You might also like to view...
Stanislav has to make a presentation before his company's board of directors tomorrow. He knows that if he can impress them they may invest in his idea and give him a promotion. According to the textbook, the last thing Stanislav should do as part of his preparations is to
A. develop a highly interactive website to accompany the presentation B. skip breakfast so that he doesn't get an upset stomach C. practice his talk D. have his colleagues review his talk before he presents it
The Big Four recording companies account for roughly 84% of the U.S. market and 75% of the global market for recorded music
Indicate whether this statement is true or false.
Citizens for a Free Kuwait listed dozens of members from all walks of life. However, a large majority of its funding came from the Kuwaiti royal family. Is it appropriate to characterize this group as a "grassroots" organization?
What will be an ideal response?
Which of the following is not a cause of speech anxiety?
a. Modeling b. A performance orientation c. Reinforcement d. Novelty e. None of the above