Associate union membership is linked to an employee's workplace and provides representation in collective bargaining.
Answer the following statement true (T) or false (F)
False
Associate union membership is not linked to an employee's workplace and does not provide representation in collective bargaining. Instead, the union provides other services, such as discounts on health and life insurance or credit cards.
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Emma is the manager of a small beauty salon. She deals with different kinds of customers and has to ensure that the customer needs are identified and satisfied. To develop an effective customer service, she should do which of the following?
A. Exclude the information collected from customer feedback surveys when measuring the service performance of her salon B. Continually strive to gain new knowledge and skills and deliver the level of service equal to that offered by established salons C. Always use "they" language when dealing with customers and hide behind "company policy" when handling customer problems D. Focus on taking a one-time service or sales opportunity approach instead of developing an ongoing relationship with customers
Self-leadership relies on receiving feedback and rewards from others outside of the team. a. true
a. true b. false
Debra is always told by her faculty that she tries hard. As an entrepreneur, Debra has ______.
a. left-brain mindset b. a low tolerance for risk c. a growth mindset d. a fixed mindset
What are the three main purposes of the federal Bankruptcy Code? How are these purposes supported and fostered in the Code?