Juran proposed a simple definition of quality:
a. customer satisfaction

b. conformance to specifications.
c. fitness for use.
d. commitment to excellence.


c

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An attitude consists of three components. Name and describe each one

What will be an ideal response?

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As stated in the textbook, which term is defined as a collection of people brought together to apply their individual skills to a common project or goal?

a. A phalanx b. A group c. A team d. Posse

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The car has undergone major redesigns and upgrades in the past few decades. For instance, car windows used to have to be rolled down manually. Now drivers can push a button to roll their windows up and down. The body of the car has been changed as well. In particular, the front of the car has been changed so that in case of a crash, the very front of the car will absorb more of the impact. The intent is to leave the cabin area intact so that the driver and passengers will not be harmed. The first example is a(n) _________________ modification, while the second change is an example of a(n) ______________modification.

A. quality; functional B. product; functional C. functional; quality D. product; aesthetic E. aesthetic; quality

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Table 10-5 represents a solution for an integer programming problem. If this problem had been solved as a simple linear programming problem, what would you expect the value of the objective function to be?

A) less than 208 B) greater than 208 C) exactly 208 D) A or C E) B or C

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