A service mark distinguishes products used by the government.
Answer the following statement true (T) or false (F)
False
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Answer the following statements true (T) or false (F)
1. Empathy is a common characteristic of product quality. 2. The mileage a Honda Civic car gets is important to its target market. 3. The time (or duration) for which a customer uses the product is an important core competency for a company. 4. Finding new ways of advertising is an example of an innovation in operations management to gain a competitive edge.
A women's apparel store may not refuse to hire a male for a job as a fitting room attendant.
Answer the following statement true (T) or false (F)
Sharon fell while making an inspection of a machine at work and in the fall, she broke her arm. Can she collect workers' compensation for the time she had to be away from work as she recovered?
a. Yes, since the injury occurred while she was engaged in her job at work. b. Yes, if she can prove that the injury was caused by a fellow employee. c. No, she can only receive compensation for her medical expenses. d. No, since she should have been using a safety harness.
Which of the following is a key performance indicator of the financial perspective in a balanced scorecard?
A) hours of employee training B) number of warranty claims C) percentage of market share D) return on investment