Which of these actions can the office staff take to build goodwill between the patient and the physician?

A. Paying the bill on time
B. Attending appointments as scheduled
C. Lifting patients' spirits
D. Compliance with treatment plan


Answer: C

Health Professions

You might also like to view...

The role of the image intensifier tube is to increase the _______________ level of fluoroscopic images.

Fill in the blank(s) with the appropriate word(s).

Health Professions

The site of action for myasthenia gravis disease is:

A) The gonads. B) The thyroid. C) The gut or intestine. D) The muscles.

Health Professions

Indiscriminate use of codeine may lead to:

A) hypertension B) excessive coughing C) dependence D) insomnia

Health Professions

Mr. Pierce arrived for his scheduled blood test at 10:00 this morning. When you asked if he followed instructions and fasted since midnight, he proudly states that he hasn't had anything "except my morning coffee." What should you do?

A. Tell Mr. Pierce that he will need to wait 3 hours in the office before the blood is drawn. B. Draw the blood specimen and note on the paperwork that he had coffee this morning. C. Draw the blood specimen; no special documentation is necessary. D. Inform the physician to determine whether the blood can still be collected. E. Tell Mr. Pierce that coffee is not allowed and reschedule the appointment.

Health Professions