Your friend Keeyah is soft-spoken and a bit timid, but she desperately wants to be a teacher. She says to you, "I wish I could communicate as well as you do! You seem to be calm and cool and you communicate your needs and expectations so clearly, but you never make people feel bad when you do it. I'm always afraid when I have to confront someone. I'll probably never be able to be good at this

sort of thing…maybe teaching isn't the right job for me.". Your response is

a. "I know what you mean. I had another friend who wasn't a good communicator, and she decided to leave the teaching profession.".
b. "You'd better work on it or your career is going to be miserable – you have to communicate not only with students, but with their parents and with the school administration. If you're not good at it, you might lose your job.".
c. "People can learn to be better communicators! Once you study about effective communication skills, you can begin to practice them, and there's a strong probability that you'll get better!"
d. "Communication and assertiveness are natural extensions of our personalities; you shouldn't try to be something you're not. Your students will learn to live with it!"


c

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