Which of the following statements is true about the universal performance interviewing model developed by William B. Cash?
A. It involves a manager and his or her subordinate in a mutual setting of results-oriented goals.
B. It centers on four basic questions dealing with what is not being done that should be, what expectations are not being met at what standard, what a person could do if motivated, and does the person have the necessary skills to perform as needed.
C. It involves skills used on a specific job being identified through a job analysis, standards being set, and the aid of industrial engineers.
D. It is based on the belief that managerial competencies lead to effective behaviors that lead to effective performance.
Answer: B
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