A customer's lifetime value is calculated by:
A. Summing the projected annual profitability of the customer
B. Summing the annual sales of the customer and then dividing by the projected lifetime
C. The firm's MRP system
D. Finding the NPV of a customer's projected lifetime profits for the firm
Answer: D
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The product life-cycle concept from microeconomics and marketing provides useful insights into the relations among cash flows from operating, investing, and financing activities. The _____ phase reflects sales of successful products, and net income turns positive. The firm makes more sales, but it also needs to acquire more goods to sell. Because it usually must pay for the goods it acquires
before it collects for the goods it sells, the firm finds itself often short of cash from operations. The faster it grows (even though profitable), the more cash it needs. Banks do not like to lend for such needs. They view such needs (even though for current assets) as a permanent part of the firm's financing needs. Thus, banks want firms to use shareholders' equity or long-term debt to finance growth in nonseasonal inventories and receivables. a. introduction b. growth c. mature d. late maturity e. decline
A company that is outlining its strategy and vision of the future is at which step in implementing a high-performance work system?
A. Engage stakeholders B. Build a case for change C. Communication D. Evaluate/Sustain
What two modes of transportation are used when containers are shipped by piggyback?
A. Railroads and airways B. Trucks and airways C. Pipelines and trucks D. Waterways and railroads E. Railroads and trucks
The means test forces more people to file for Chapter 7 bankruptcy rather than gave their debts discharged under Chapter 13
Indicate whether the statement is true or false