Bruce, a manufacturing supervisor, sends a mixed message (in the technical meaning of the term) to his group members when he
A) speaks mostly English and some Spanish during the meeting.
B) tells the group that he likes some of what the group is accomplishing but not every thing.
C) wants to increase both quality and quantity of the group's output.
D) arrives fifteen minutes late to a meeting he is holding to discuss the importance of promptness.
Answer: D
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