Define and list the steps of Monroe's Motivated Sequence.

What will be an ideal response?


Attention. You catch audience members' interest so they take notice of an issue.Need. You encourage your audience to become invested in the problem and wanting to find a solution.Satisfaction. You define what the specific solution is and why it solves the problem.Visualization. You describe the benefits that will result from the audience's need to be satisfied.Action. You outline exactly what the audience should do.

Communication & Mass Media

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For mediation about this dispute, Tatiana and Jane bring the case to a community center dispute resolution service. There, they learn that they process facilitative mediation. Thus, these two friends realized that:

Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute. a. the mediator’s objective is to have them reach a solution. b. they cannot meet with each other during the mediation process. c. the mediator expects them to sign the agreement her or she brought to them. d. the mediator does not expect parties to talk to each other.

Communication & Mass Media

Because it is easy to make computer-generated visual aids, many speakers overuse them and show

them constantly throughout the speech. Indicate whether the statement is true or false

Communication & Mass Media

Stating your intentions is an important element of an assertive message

Indicate whether the statement is true or false

Communication & Mass Media

Decisions regarding the purchase of materials would be categorized as decisions involving _________ acceptance and _________ quality.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media