When Annika says to her partner, "You just refuse to listen! I don't know why I bother telling you anything!" she is demonstrating which negative conflict behavior, according to Gottman?
a. defensiveness
b. criticism
c. stonewalling
d. contempt
Answer: b
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What one habit should you develop to ensure that you will be able to efficiently navigate the strategic planning process in a crisis situation?
a. Execute tactics according to the timetable. b. Practice strategic planning principles routinely every day. c. Incorporate elements of stewardship into every plan. d. Keep clients informed throughout the process.
The _________________ stage is what happens in terms of both issues and relationships as a result of other conflict stages
Fill in the blank with correct word
The warrant is the conclusion which the listener does not want to accept or assume, but toward which we attempt to move his thoughts and beliefs through argumentation
Indicate whether the statement is true or false.
The perspective of the generalized other develops from:
a. The image of ourselves we see in the mirror. b. The collection of rules, roles, and attitudes endorsed by the whole social community. c. A generalized formulation of who we are based on self-talk. d. Repressed memories that are accessed through hypnosis.