What is a customer-management organization? When should a customer-management organization be adopted?
What will be an ideal response?
A customer-management organization deals with individual customers rather than the mass market or even market segments. It is suitable when a close customer relationship is advantageous, such as when customers have diverse and complex requirements and buy an integrated bundle of products and services.
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. _____________focuses on happiness, pleasure, and joy and how human beings could use their talents to create positive institutions that would in turn promote even more positive conditions.
a. Positive bureaucracy b. Positive organizational development c. Positive organizational behavior d. Positive management
Which of the following refers to programs that install themselves on computers without the users' knowledge or permission and spread by attaching themselves to other files that are transferred from computer to computer?
A. Computer worms B. Computer viruses C. Freeware applications D. Spyware applications
A typical capacity for an oil supertanker would be approximately?
a. 500,000 barrels b. 1,000,000 barrels c. 2,000,000 barrels d. 40,000,000 barrels
Coppersmith executed and delivered negotiable notes to the payee, Charlene. The payee indorsed the notes to Whitehurst but did not deliver them. Instead, she kept the notes in her possession because she wanted to collect the interest during her life and
wanted the indorsee to have the notes on her death. After Charlene's death, her executor, Cartwright, found the notes. Both Cartwright and Whitehurst sought to enforce the notes against Coppersmith. Who was entitled to do so?