As the nurse discusses the discharge plan with a recovering patient, the most effective communication technique to use is:
1. assessing nonverbal clues.
2. allowing communication to focus on whatever topic the patient desires.
3. insisting on postrecovery activities as stated in the care plan.
4. reducing eye contact to convey nondirective attitudes.
1
The assessment of the nonverbal clues will allow the nurse to determine whether the care plan is being perceived as satisfactory and will indicate the level of compliance that can be expected. Allowing the patient to control the interview does not meet nursing care needs. Lack of eye contact and forcing the components of the discharge plan on a patient are both counterproductive.
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