A nurse is discussing the discharge plan with a recovering patient. What is the most effective communication technique for this nurse to implement?

a. Assess nonverbal clues.
b. Allow communication to focus on what-ever topic the patient desires.
c. Insist on postrecovery activities as stated in the care plan.
d. Reduce eye contact to convey nondirec-tive attitudes.


A
The assessment of the nonverbal clues will allow the nurse to determine whether the care plan is being perceived as satisfactory and will indicate the level of compliance that can be expected. Allowing the patient to control the interview does not meet nursing care needs. Lack of eye con-tact and forcing the components of the discharge plan on a patient are both counterproductive.

Nursing

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