Name five items that you think would be included in a digital dashboard for EBay. Why are these critical business processes for them?
What will be an ideal response?
Answers will vary! EBay might want to know information about its daily sales, the daily average dollar amount of each sale, some measure of its product mix, the number of new listings, referrals from its web site to other websites, etc. These all seem like critical data for its object of selling products and scooping up margins.
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Which of the following is true about protection of computer software?
A) Copyright laws protect both the actual code and the idea embodied in the code. B) Patent laws protect both the actual code and the idea embodied in the code. C) Patent laws protect the actual code, while copyright laws protect the idea. D) Copyright laws protect the actual code, while patent laws protect the idea. E) License protects both the actual code and the idea embodied in the code.
________ is the product for service companies
A) Inbound logistics B) Operations C) Marketing D) Sales
Discuss whether alternative accounting policies have a systematic effect on security prices and what this implies about the information content of accounting policy changes. Include a discussion of previous research in this area.
What will be an ideal response?
Which of the following service encounter themes reflects employees' responding to problem customers, i.e., customers who are unwilling to cooperate with the service provider, other customers, industry regulations, and/or laws?
A. Adaptability B. Spontaneity C. Coping D. Recovery E. Credibility