William Stark, a famous business person, has delivered several successful speeches. However, he always experiences anxiety before delivering a speech. In order to manage this anxiety, William uses a method wherein, he sees himself speaking in situations that get more difficult and frightening while trying to remain calm throughout. In this scenario, William is using _____ to reduce his public

speaking apprehension.

A) ?performance orientation
B) ?cognitive restructuring
C) ?communication orientation
D) ?systematic desensitization


D

Communication & Mass Media

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Tim is working on a paper for his college religion course and has a question to ask his professor. Unfortunately, his professor does not have office hours before the paper is due, so Tim decides to write his professor an e-mail

According to the media deficit approach, Tim's e-mail is an example of how CMC is __________. Fill in the blanks with correct word

Communication & Mass Media

Label the following examples with the type of listening it

represents: 1. Listening to a personal trainer telling you the best way to stretch before exercising. 2. Listening to the sounds of birds outside your kitchen window. 3. Listening to your friend tell you about her bad day. 4. Listening to two senatorial candidates debate about immigration reform. What will be an ideal response?

Communication & Mass Media

When Janet wakes up on Sunday, the rain outside makes her think to herself what a great day for getting organized. On Monday when she wakes up and it's rainy outside, she thinks to herself how gloomy and depressing the day ahead will be. The difference in Janet's perception can best be attributed to __________.

A. physical characteristics B. cultural background C. psychological state D. gender

Communication & Mass Media

Amy, known as a great listener, is helping Whitney with a personal problem. To be sure she has understood Whitney's predicament, Amy asks, "Are you saying that you feel guilty about leaving your mom when you're away at college?" Amy's communication style

a. attentive. b. precise. c. friendly. d. dramatic.

Communication & Mass Media