James is a case manager for the New Day Recovery Center. This agency provides short-term treatment for individuals who have been charged with alcohol- or drug-related violations of the law. Many times, a new client will come to the center because of a court order. These clients usually are required to stay at the center for 30 days. James has been working for New Day for six months, and he has
become accustomed to the routines and the informal structure of the agency. He knows that, often times, the clients who come because of a court order are resistant to treatment and may not follow through with their treatment plan after their release. James has also learned that many of the other case managers are unwilling to discuss issues, and seem to prefer keeping to themselves. James feels isolated in his work, and is losing interest in his job. He has also been having trouble in his relationships away from work. James is beginning to experience burnout. Which of the following are symptoms that indicate burnout for James? I. Few supportive professional relationships II. Difficulties in personal relationships III. Clients who never follow through with treatment IV. Working with clients with chemical dependencies V. Working in an acute care facility
A) ?I, II, III, IV, and V
B) ?I, II and III
C) ?II, III and V
D) ?I, III and IV
B
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To provide services that address a full range of client needs, professionals need to use not only traditional services but engage in:
A) ?policy sensitive and policy related practice B) ?empowerment strategies C) ?both of the above D) ?none of the above
During colonial times, children were considered to be the responsibility of:
a. their families b. the community c. the church d. the public welfare system
Which of the following is an example of an open-ended question?
A. So you wish your monthly budget looked different? B. I see a lot of strengths in your family and I want to keep looking for more. C. Do you think you’ll be able to work with your child’s teacher? D. What do you wish for?
The evidence-based resource effective in maintaining abstinence, supporting recovery, and improving psychological functioning is continued involvement in _____.
A. formal psychosocial support programs B. intensive psychotherapy C. 12-step mutual support programs D. medical care