8 What three pieces of information should you provide when you begin a business telephone call?

What will be an ideal response?


Answer: your name, your company, and your purpose for the call

Language Arts & World Languages

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Your parents are going on a trip and have left you a message with a list of things for you to attend to while they are gone. Complete the message with the imperatives of the appropriate verb in parentheses.

Caro Marco, grazie per il tuo aiuto questa settimana. Ci sono molte cose da fare a casa! Prima di tutto, __________ (dare, bere) da mangiare al cane. __________ (Essere, Avere) pazienza con il gatto. Ricorda che è vecchio! __________ (Andare, Venire) a restituire i libri in biblioteca. Una cosa molto importante: non __________ (dare, fare) delle gite con la macchina! __________ (Stare, Essere) gentile con la zia. Lei aiuta sempre la nostra famiglia. Se hai problemi, __________ (stare, avere) calmo! ____________ ____________ (telefonare, trovare) alla zia e ____________ (sentire, spiegare) la situazione con precisione. Non ____________(mangiare, bere) troppi dolci: le verdure ti fanno bene! ____________(Essere, Fare) il bravo! Ci vediamo presto, mamma e papà

Language Arts & World Languages

Teresa è (?) stanza.

Scrivete il possessivo giusto di suo o loro, usando anche la preposizione, se necessaria. (Write the correct form of the possessive adjective and the preposition where needed.)

Language Arts & World Languages

(1) To calm yourself when you're feeling stressed, try a simple but effective deep breathing technique. (2) First, sit up straight, and place one of your hands on your chest and the other on your abdomen. (3) Next, pull a deep breath in through your nose so that your abdomen expands and the hand on it rises. (4) The hand on your chest should not move much at all. (5) Then, as you exhale through

your mouth, push out the air while you pull in your abdominal muscles. (6) The hand on your abdomen should move inward while the other hand stays still. (7) Inhale again, and repeat the process. (8) As you continue this cycle of inhaling and exhaling while your abdomen rises and falls, you will get more oxygen into your lungs and bloodstream, and you will begin to feel less tense and more relaxed. Which of the following sentences in the paragraph does NOT contain a transitional expression that indicates time? A) Sentence 2 B) Sentence 3 C) Sentence 4 D) Sentence 5

Language Arts & World Languages

In each group. select the sentence with the correct relative pronoun and punctuation.

A) The boats which are for sale, are in the marina. B) The boats, that are for sale, are in the marina. C) The boats that are for sale are in the marina.

Language Arts & World Languages