In a ________ encounter, both verbal and non-verbal behaviors are determinants of quality, as are tangible cues such as employee appearance and informational brochures.
A. Face-to-face
B. Public
C. Personal
D. Customer-controlled
E. Symbiotic
Answer: A
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A. competitive strength analysis. B. financial ratio analysis. C. SWOT analysis. D. clear view of what that strategy entails. E. value chain analysis.
The Dividends account is increased by a debit
Indicate whether the statement is true or false
Which of the following statements is CORRECT?
A. Since debt financing is cheaper than equity financing, raising a company's debt ratio will always reduce its WACC. B. Increasing a company's debt ratio will typically reduce the marginal cost of both debt and equity financing. However, this action still may raise the company's WACC. C. Increasing a company's debt ratio will typically increase the marginal cost of both debt and equity financing. However, this action still may lower the company's WACC. D. Since a firm's beta coefficient it not affected by its use of financial leverage, leverage does not affect the cost of equity. E. Since debt financing raises the firm's financial risk, increasing a company's debt ratio will always increase its WACC.
If goods in every respect conform to a contract, the buyer or lessee does not have a right to reject the goods
Indicate whether the statement is true or false