Which of the following is a form of nonstore retailing?
A. Intensive distribution
B. Direct selling
C. Exclusive distribution
D. Penetration pricing
Answer: B
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Pawn Shops Unlimited recorded the following four transactions during April. Which of these transactions would have the same income statement impact in April regardless of whether the company used accrual-basis or cash-basis accounting?
A. Paid $1,800 for a six-month insurance policy covering the period July 1-December 31. B. Received $300 from customers for services performed in March. C. Paid $700 for an advertisement that appeared in the April 17 edition of the Las Vegas Sun newspaper. D. Received $600 from customers for services to be provided in May.
"Gary, a year ago I didn't believe that your setting up a performance competition among your division managers was going to be productive. I was wrong. All five divisions, including mine, turned in record profits. Now my staff are working incredibly well with staff from other divisions." Gary knows than an important part of building a cohesive and high-performing team is to
A. present a challenge from outside the team. B. use an autocratic style in leading the team. C. deemphasize social facilitation. D. build large teams. E. encourage groupthink among the division managers.
A decision cost sheet is a formal way of organizing an idea's costs and benefits. _________________________
Answer the following statement true (T) or false (F)
An easy-to-navigate website with on-demand 24/7 access to customer service representatives via chats, phone contact, or responsive e-mail communications is an example of a positive customer point of contact.
Answer the following statement true (T) or false (F)