____________________ is a marketing method for distributing software that allows customers to use software free of charge for a limited time in order to evaluate the software and decide if they wish to purchase it.
Fill in the blank(s) with the appropriate word(s).
Shareware
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The other name for the compensation method of dealing with objections is the ________ method.
A. reciprocal B. trade-off C. return-on-investment D. counterbalance E. price
In the work setting, caucusing is not as common or advisable as in the legal setting, because the issues involved in the work setting do not involve the same level of confidentiality or attorney-client privilege
Indicate whether the statement is true or false.
One of the most important objectives of a forms control program is to guard against the development of unneeded forms
Indicate whether the statement is true or false.
Text messaging should NOT be used for which of the following business messages?
a. A customer account number to a subordinate who needs to place a customer order during the weekend. b. A quick and silent updating message to a colleague in a meeting. c. A confirmation of a meeting to a coworker who is on a business trip. d. A less emotional way to tell a subordinate he did not receive a promotion.