Which of the following is an external marketing metric that companies need to monitor?

A) resource adequacy
B) staffing or skill levels
C) active innovation support
D) market share
E) relative employee satisfaction


D

Business

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A Nike salesperson is informed by a retailer that ten pairs of shoes are damaged and cannot be sold. After looking at the merchandise, the salesperson determines the damage occurred during the packaging process. What should the Nike salesperson do to handle this situation?

A. Return the merchandise and provide a refund. B. Try to convince the customer to buy some new merchandise. C. Help the customer dump the unsalable inventory. D. Inform the client that these kinds of losses are common in retail business. E. Apologize to the client and state that the problem will not happen in the future.

Business

The best way to evaluate your finished written message is by ________

A) determining the readability level B) running it through a grammar/style checker program C) receiving feedback D) asking someone to proofread it for you

Business

A criminal trial is similar to a civil trial, but there are some significant differences. These differences are:

a. the defendant is always the government in a criminal trial. b. burden of proof on the prosecution is to prove criminal guilt beyond a reasonable doubt in a criminal trial. c. the defendant is required to testify. d. All of these.

Business

The amount of milk consumed by a baby in a day is an example of a discrete random variable

Indicate whether the statement is true or false

Business