In the __________ process, measured results are compared against expected results.

A. negative feedback loop
B. wrap-up
C. direct changeover
D. turnover


Answer: A

Computer Science & Information Technology

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Danielle, a help desk technician, receives a call from a client. In a panic, he explains that he was using the Internet to research a new product when his computer emitted an alarm accompanied by a warning that a site had blocked his computer and that information was being stolen from the computer. The message included a phone number and a note to call the number within five minutes so that engineers could walk him through the removal process. ? What has happened to the customer computer?

A. The client received a fake security alert. B. This is a real alert, and the client should call the number. C. Data is being stolen, and the client should disconnect from the network. D. The web browser has been hijacked by a virus.

Computer Science & Information Technology

When you first enter text, its angle is ____ degrees, and it reads from left to right in a cell.

A. 45 B. 90 C. 0 D. 125

Computer Science & Information Technology

When creating a PivotTable, the ________ task pane displays on the right side of the window

A) PivotTable Field List B) PivotTable diagram C) Field Selection List D) Field Values

Computer Science & Information Technology

Which of these is an authentication protocol that uses a hashed version of a user's password so that the user's credentials are not sent over the wire in clear text?

a. Password Authentication Protocol b. Challenge Handshake Authentication Protocol c. Protected Extensible Authentication Protocol-Transport Layer Security d. None of the above

Computer Science & Information Technology