EC logistics, or e-logistics, refers to the logistics of EC systems mainly in B2B
Indicate whether the statement is true or false
FALSE
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Kenesha must respond to a negative comment written by a customer on Twitter. What advice should she follow?
A) Investigate the situation thoroughly before responding. B) Admit that her company errored if the complaint is legitimate and try to remedy the problem. C) Suggest a refund or a discount on future services. D) Kenesha should follow all these tips.
Jane takes her car to Joe's Garage, leaving it there for repairs. Ted, one of Joe's employees, takes
the car for a joy ride, without Joe's permission. In fact, Joe has a very strict rule that his employees cannot drive customers' cars except to diagnose or test them. Ted crashes into another car, driven by Mary. Mary is injured and sues Jane, Ted, and Joe. Which of the following is true? A) Only Ted is liable B) Only Joe is liable C) Only Ted and Joe are liable D) Jane, Ted, and Joe are all liable E) Only Jane and Ted are liable
What is the problem-solving approach to performance feedback interviews?
A. This type of approach allows the employee to give herself her own performance evaluation and to set her own goals while discussing them with her superior. B. In this type of interview, the employee may come to the superior at any time and ask how she is doing and express any problems she is having so that they might come up with solutions together. C. This is when the superior has only negative results of a performance appraisal to discuss with her employee. Thus, they spend a great deal of time coming up with solutions to the many problems the employee is having. D. In this approach, the superior conveys both the good and bad aspects of the appraisal with the employee, and she then offers the employee solutions for the areas needing improvement. E. In this type of interview, the superior tells the employee what has been right and wrong, she gives the employee a chance to respond, and then they come up with agreed-upon solutions to the problems at hand.
One-year European call and put options on an asset are worth $3 and $4 respectively when the strike price is $20 and the one-year risk-free rate is 5%
What is the one-year futures price of the asset if there are no arbitrage opportunities? (Use put-call parity.) A. $19.55 B. $18.95 C. $20.95 D. $20.45