Answer the following statement(s) true (T) or false (F)

1. Unlisted numbers in phone surveys create a major selection bias, especially with random-digit-dialing.
2. Survey research organizations have increased the usual number of phone contact attempts from 4-8 to 20.
3. High income people tend to participate less in surveys about income and economic behavior.
4. Electronic surveys can be either sent via e-mail or posted on a website.


1. FALSE
2. TRUE
3. TRUE
4. TRUE

Social Work & Human Services

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Plugitup manufactures earplugs. Which term refers to the raw materials necessary for producing these earplugs?

A. Input B. Output C. Subsystems D. Products of entropy

Social Work & Human Services

Most helping relationships and change situations within social work involve generalist skills.

Answer the following statement true (T) or false (F)

Social Work & Human Services

Which of the following statements is correct?

a. Reports and statistics can accurately evaluate the success of a policy. b. It is difficult to evaluate the success of a complex project. c. An evaluator must assess the success of a project based on one particular outcome. d. Success or failure of a project is not influenced by personal perceptions.

Social Work & Human Services

What options does Diana have for Mr. Mitchell’s discharge plans? What are the potential risks and consequences of these options?

While working as a medical social worker at Holland Community Hospital, Diana Howard, BSW, received a referral to coordinate home health services for patient Joshua Mitchell. Mr. Mitchell had been admitted to the hospital repeatedly after failing to make use of home health services set up for him in the past. In order for Mr. Mitchell to be released from the hospital he had to have a discharge plan from Diana. However, Diana was unsure what course to take as the medical staff pushed for his release and Diana searched for a way to provide services that Mr. Mitchell would use.

Social Work & Human Services