Chantell, the manager of the claims department in an insurance company, explains her team about the new claim form that the company will use from next month. This scenario is an example of _____.?
A) ?upward communication
B) ?downward communication
C) ?horizontal communication
D) ?lateral communication
B
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Which of the following statements is true about nonverbal messages?
A. They clearly indicate that words have little relevance. B. They replace most written communication in business. C. They are likely to contradict or override verbal messages. D. They are likely to be highly ineffective in customer interactions.
Explain the concept of differentiated marketing
What will be an ideal response?
A database refers to a collection of data and information describing items of interest and each unit of information in a database is called a record
Indicate whether the statement is true or false
At the end of the fiscal year, the balance in factory overhead is small. This balance would normally be ________
a. transferred to finished goods b. transferred to cost of goods sold c. allocated between work in process and finished goods d. allocated among work in process, finished goods, and cost of goods sold