In Dave's speech about the history of civil rights in the U.S., he used quotes from Abraham Lincoln and Martin Luther King, Jr. Dave used ____ to support his points
A) lay testimony
B) expert testimony
C) celebrity testimony
D) narrative
B
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Which of the following comes under "listening pitfalls?"
A. Daydreaming, doodling, and disengaging B. Allowing yourself to be distracted by superficial qualities of the speaker C. Failing to monitor your nonverbal behaviors as a listener D. All of these answers are correct.
When used effectively, ________ communication can enhance an organization's reputation, productivity, community support, and economic success.
A. external B. internal C. informal D. formal
Internal transitions are devices which link statistics, examples, and/or testimony
within and beneath a numeral of the speech. Indicate whether the statement is true or false.
Which of these groups may be classified as a secondary group?
A. roommates B. coworkers who regularly share coffee breaks C. a student committee on improving campus meal plans D. friends you socialize with regularly