When a mishap occurs in patient care, the cause of the event is compared with other cases similar to that one
Indicate whether the statement is true or false.
ANS: F
The cause of the event is compared with local or national standards of care.
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What is considered a non-face-to-face encounter?
a. Telephone or Internet communication between a non-physician and an established patient b. Communication with the patient's guardian c. A pre-service workup d. Services performed seven days prior to surgery
An elevated reticulocyte count rules out which of the following?
a. Acute blood loss b. Aplastic crisis c. Acute hemolysis d. Successful patient response to iron therapy
To correct an error discovered after the patient's written copy of his or her medical records has been recorded, a medical assistant should:
A. erase the mistake and type in the correction B. get written consent from the patient to correct the error C. draw a line through the mistake, make and label it as a correction, initial and date it D. draw a line through the error and enter the new information E. destroy the entry and start over
The most commonly recognized amide drug is:
A. tetracaine B. benzocaine C. lidocaine D. bupivacaine