According to Deming, quality stemmed from a steady focus on the organization's mission and   

A. a reduction in production variation.
B. Theory Y management.
C. operations research.
D. the Hawthorne effect.
E. complexity theory.


A. a reduction in production variation.

Deming believed that quality stemmed from "constancy of purpose," a steady focus on an organization's mission, along with statistical measurement and reduction of variations in production processes.

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What will be an ideal response?

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